Tag: Efficiency

Chapter 3: Refreshing your customer service strategy

The Four Pillars Of Good Customer Service Strategy For Online Stores

The Four Pillars

It’s a great feeling to realize you aren’t a startup anymore but an honest-to-goodness happening e-commerce site. We salute you! The majority of online stores never get this far.

By now, you have all the essentials in place: A great brand. A strong team. Your product is rocking. Core processes are solid. You’ve got the right fulfilment partners and suppliers. Your team is savvy. And, finally, revenues are looking more predictable.

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